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Mon, 28.07.2025
Nice Ltd.
US6536561086
NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive agreement to acquire Cognigy, a global market leader in conversational and agentic AI. This strategic acquisition unites NiCE’s market-leading CXone Mpower platform with Cognigy’s leading conversational and agentic AI capab...
NiCE (Nasdaq: NICE) announced today that its leading AI-powered criminal justice digital transformation platform, Evidencentral, which is designed for managing digital evidence, has achieved a significant milestone. It now supports over 37 million active criminal cases and manages more than 240 million digital evidence items. This highlights the p...
NiCE Actimize, a NiCE (NASDAQ: NICE) business, today announced that Aberdeen Group, a UK-based global investment management firm headquartered in Edinburgh, has selected NiCE Actimize’s X-Sight Suspicious Activity Monitoring (SAM) and Watch List Screening solutions as part of its financial crime operations. These are part of NiCE Actimize’s advanc...
NiCE (Nasdaq: NICE) today announced that the New York County Defender Services (NYCDS) has selected NiCE Defense digital evidence management, one of the AI-powered solutions in NiCE’s Evidencentral platform, for digital transformation. NYCDS will leverage NiCE Defense to automate its management of growing digital evidence while ensuring excellence...
NiCE Actimize, a NiCE (NASDAQ: NICE) business, has released the "2025 NiCE Actimize Fraud Insights Report, U.S. Retail Payments Edition," which explores the latest findings on the evolution of fraud attacks across various transaction types, including check fraud, domestic and international wires, and Zelle payments. Utilizing NiCE Actimize’s colle...
NiCE (Nasdaq: NICE) today announced the winners of its 2025 International CX Excellence Awards, honoring organizations from across EMEA and APAC that are redefining customer service with NiCE’s advanced AI and automation platform, CXone Mpower. The eight honorees were celebrated at NiCE’s Interactions International 2025 event in London, the indust...
NiCE (Nasdaq: NICE) today announced that Staysure, the UK’s leading travel insurance provider, is accelerating its mission to become Europe’s largest travel insurer by transforming its customer service operations with NiCE’s AI-driven platform, CXone Mpower. This deployment reinforces Staysure's commitment to delivering seamless, personalized, and...
NiCE (Nasdaq: NICE) today announced that TalkTalk, one of the UK’s largest connectivity providers, has taken another step forward in its mission to become the UK’s most recommended Wi-Fi provider by harnessing NiCE’s AI-powered customer service automation platform, CXone Mpower.
As part of transformation plans aimed at radically simplifying its ...
NiCE (Nasdaq: NICE) today announced the launch of NiCE Inform AI, which provides Emergency Communications Centers (ECCs) with AI-driven transcription and search capabilities. This innovation helps uncover valuable insights from every call while enhancing productivity, emergency response, and employee retention.
Around the world, ECCs are a virtu...
NiCE (Nasdaq: NICE) today announced the winners of the 2025 CX Excellence Awards, honoring organizations that are transforming customer service with CXone Mpower. The 15 award winners across seven categories were honored at Interactions 2025, the industry’s leading CX event. This year’s winners exemplify how advanced AI and automation can drive ex...
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