Solid start to the year for NFON – growth driven by AI and recurring revenue 

• Total revenue up 4.0% to EUR 22.1 million – AI drives growth
• Share of recurring revenue rises to 93.9% of total revenue
• Adjusted EBITDA at EUR 2.6 million despite growth investments
• Solid liquidity base of EUR 13.6 million to finance strategic initiatives
• FY 2025 guidance confirmed

Munich, 22 May 2025 – NFON AG, a leading European provider of integrated business communications, reports a solid start to 2025. The company grew its consolidated revenue by 4.0% to EUR 22.1 million in the first quarter (3M 2024: EUR 21.2 million). The main growth driver in the first quarter was the revenue contribution from artificial intelligence (AI) solutions, especially from AI specialist botario which was acquired in the previous year and contributed EUR 0.8 million to revenue. Targeted price adjustments and premium solutions, particularly in the contact centre solutions area, also exerted a positive impact on revenue growth. This underscores NFON’s strategic focus on AI-based communication solutions, which are becoming increasingly important as revenue growth drivers.

Patrik Heider, CEO of NFON AG, notes: “The first quarter shows that with NFON Next 2027 we have set the right strategic course. Our investments in AI and premium solutions are beginning to bear fruit, even if the market reflects some restraint at present. Our guiding principle: ‘We rethink business communication, inspiring and connecting people to grow together sustainably’ is more than just a claim – it is becoming increasingly visible in our operational development and growth. NFON is on the right path to achieve further profitable growth.”

Revenue growth was once again driven mainly by recurring revenue, which was up by 4.3% to reach EUR 20.7 million (3M 2024: EUR 19.9 million) and now accounts for 93.9% of total revenue. This trend highlights the strength of the business model, with its stable and predictable revenue. The number of installed seats recorded moderate growth to 661,349 (3M 2024: 658,544). At the same time, higher revenue per seat was achieved through price adjustments and upselling in the premium solutions area, which led to a higher blended ARPU of EUR 10.02 (3M 2024: EUR 9.82).

Despite targeted investments in personnel and initiatives in the area of artificial AI, adjusted EBITDA reached EUR 2.6 million in the reporting period (3M 2024: EUR 2.8 million). Operating cash flow almost doubled to EUR 1.8 million (3M 2024: EUR 0.9 million). Capital expenditure remained stable at EUR 0.7 million. NFON held EUR 13.6 million of cash and cash equivalents as of 31 March 2025, which creates a solid foundation to implement the long-term NFON Next 2027 strategy.

NFON confirms the growth targets it published in its 2024 consolidated financial statements. For the full financial year 2025, the Management Board anticipates revenue growth of 8% to 10% (2024: 6.1%), driven by the further development of AI-based solutions, strategic price adjustments and additional revenue growth impetus from the AI business. Adjusted EBITDA is expected to lie in a range between EUR 13.5 million and EUR 15.5 million (2024: EUR 12.3 million).

The complete quarterly statement for the first quarter of 2025 can be downloaded from the Investor Relations area of the NFON AG website.

Overview of results for the first three months of 2025¹:

¹  Rounding differences may arise in the tables.
²   Based on average number of seats per month in the periods under consideration.


Investor Relations contact

NFON AG
Friederike Thyssen
Vice President Investor Relations & Sustainability
+49 89 45300-449
ir-info@nfon.com

Media contact

NFON AG
Thorsten Wehner
Vice President Public Relations
+49 89 45300-121
thorsten.wehner@nfon.com

About NFON AG

NFON is a leading European provider of integrated business communication with a focus on AI-based applications. The company, which is listed in the Prime Standard segment of the Frankfurt Stock Exchange, has nine branch operations and works together with over 3,000 partners. Every day, NFON supports around 55,000 business customers in Europe with intuitive communication solutions that make their businesses more efficient and flexible. NFON is active as a licensed telecoms company in 15 European countries.

As a long-term partner for small and medium-sized businesses, NFON combines technological innovation with user-friendly and efficient business communication solutions. With both AI-based technologies and operational excellence, NFON enables companies to harness the full potential that artificial intelligence offers – for optimised processes, more precise customer interactions and new growth opportunities.

With its core product, the smart cloud communications platform, NFON offers hassle-free voice calls, simple video conferencing and seamless integration of CRM and collaboration tools for small and medium-sized companies. All of NFON’s cloud services are operated in certified data centres in Germany, with 100% of their energy needs covered by renewable sources.

http://www.nfon.com/

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