Client Services

We are committed to being industry leaders in client services

We are here to support you with our highly responsive teams of experts in Frankfurt, Singapore and London:


Service desks

based in Frankfurt, Singapore and London

Client service requests

from 8:00 to 5:00 Monday to Friday, or anytime and we will deal with it on the following business day


Personalised guided tour

of the platform by one of our experts


Free telephone trading

with our dedicated team


24 hour online trading

available between 22:00 on Sunday and 22:15* on Friday

Trading enquiries

from 22:00 on Sunday night to 22:15* on Friday night UK time

*Trading may be unavailable up to 1 minute before we close at 22:15 on Friday night.

We also provide

  • Regular webinars on a wide variety of topics
  • A regular morning briefing


  • Observations and opinions on the ayondo blog
  • An extensive set of educational articles under Learn

Customer phone trading

+44 (0)20 3326 2135

+44 (0)20 3326 2140

Customer phone service

+44 (0)20 3326 2131

Customer email support