Do you have any questions? We have the answers.
Welcome to our service area. Here, we try to answer all important questions about ayondo. If your questions still have not been answered, please do not hesitate to call us on +44 (0)20 - 7193 9240 or Email us at service(at)ayondo.com.
benefits top left benefits top right
Around the platform Automatics & Risk Management Sell ​​Trades
blue rectangle Index of abbreviations blue rectangle Activating a trader for automatic execution blue rectangle Enter trades
blue rectangle General questions blue rectangle Creating my own portfolio of traders blue rectangle Synchronise Account
blue rectangle Finding the right top traders blue rectangle Setting the risk for my small account blue rectangle Statistics in the trading profile
blue rectangle The trader profiles blue rectangle Setting risk for accounts from EUR 10,000 blue rectangle The certification
blue rectangle Setting the watchlist & reading it properly blue rectangle Avoiding mistakes blue rectangle Selling trading signals
blue rectangle All about the partner brokers blue rectangle Other questions on automatic execution blue rectangle Setting up a track record
        blue rectangle Other questions on the topic
General questions

For whom is ayondo developed?  

ayondo was developed for active investors. The large majority of this group suffers losses when trading. Only a very few top traders with years of valuable experience achieve and sustain excess market returns (alpha). ayondo allows users to automatically route the performances of such top traders onto their own broker accounts.

Why should top traders enter their trades on ayondo?  

A top trader has several benefits through entering his trades on ayondo. On the one hand, he can publicise his track record showing everyone how good he is.This would be especially advantageous if he wants to convince institutional investors of his abilities for example. On the other hand, he can use the legal framework and regulations of ayondo if third parties are to benefit from his trading skills, otherwise he requires a BaFin certificate (e.g. as a portfolio manager). ayondo already has a BaFin certificate (using a liability cover), and distributes the signals of the top traders automatically to its many customers. Through this he does not need a certificate and can appear anonymously.

However, the most important benefit is that he can build up a great and scalable online business with ayondo and earn money. The better he is, the more customers follow him, the more his commission from ayondo increases.

Why should active investors use ayondo?  

Scientists have determined that more than 80 percent of all active investors suffer losses. With leveraged financial products the figure rises even up to 95 percent. But why is this? In many experiments, it was found that due to insecurities, people make irrational decisions. They tend to suffer from fear, greed or arrogance for example. Only very experienced top traders have control of their emotions, their money, and risk management, and act accordingly in a disciplined fashion. With ayondo, you can now get these top traders valuable trades directly on your own account.

If the traders are so good, why can everyone access them for free?  

Based on our experience, we know that it is almost impossible to follow a trader manually. Consider the long time lapses that would happen if you had to manually enter each trade on your online broker. In addition, top traders often carry out up to 200 trades a day. In order to enter and exit correctly, you would basically have to be "glued to your desk" all the time.

Anyone who has ever tried to manually copy trades would surely agree with us. Since it is our maxim to put a fair and transparent product on the market, we do not want to ask for money for something, which at the end of the day wouldn't bring financial success to our users. We only want to earn money whenever a customer can make use of a very good service - automatic execution. Only then is it a win-win situation. The key to the model: We receive commission directly from our partner brokers so that we do not charge anything more for the automatic routing of trades to your account. We then share the earned commissions with your top traders.

Why aren't shares available on ayondo, and with what do the top traders on ayondo trade?  

On ayondo, top traders trade CFDs (Contracts for Difference). A contract for difference is contract between two parties, typically described as "buyer" and "seller", stipulating that the buyer will pay to the seller the difference between the current value of an asset and its value at contract time. Thus, it reflects the precise rate development of the underlying on which it is based without this having to be acquired by investing the relevant capital. Contracts for difference belong to the group of derivatives. In contrast to most other derivatives, however, contracts for difference are not forward transaction contracts because they do not have a due date and they last for an unlimited period. Contracts for difference can be used both for ascending rates (called "going long") and falling rates (called "going short") of the underlying.

When trading with contracts for difference, a security payment (margin) must be paid on the underlying position because the issuer or market maker is subject to the credit risk of the investor. Since the margin only constitutes a small part of the underlying's actual value, there is a "leverage effect". Normally, brokers offer a range of levers between 5:1 and 100:1. The bigger the lever, the higher the opportunities and risk (Source: Wikipedia). ayondo exclusively offers CFDs for highly liquid assets. These include the most common currency pairs, share indices and commodities. With individual shares, there is the risk of market manipulation (front running etc.) so that only very highly liquid shares may be offered in the future (so-called bluechip values).

Can every trader sell his trades or do they have to provide evidence of training?  

Generally speaking, everyone can offer his trades on ayondo. However, before being allowed to sell and hence automatically route signals to a customer, a trader must go through a certification process. This takes at least three months in which the trader must prove that he can realise a good performance at moderate risk (more under "Your certification").

How can I contact ayondo?  

Simply send an email to service(at)ayondo.com or calls us under 020 - 7193 9240.

How do I change my password?  

Go to "My trading report" in the "Sell signals" tab and click on "Change my password" on the top left under your picture.

How do I deactivate/delete my profile?  

Simply send us an email to service(at)ayondo.com. We will then delete your data in a timely manner.

I cannot login as my email address was not accepted.  

When entering your email address, it is important to do so manually and not to use the copy/paste function.

I would like to open a second account with ayondo. However, the system is telling me that my email address has already been used.  

You require a separate and new email address to open each new account with ayondo. You cannot register several times using the same email address. This is for security reasons so that only one person can login per email address.
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